Terms of service / FAQ
Pricing Errors
While we strive to ensure all prices displayed on our website are accurate, occasional errors may occur. If a product is listed at an incorrect price due to a technical error, we reserve the right to correct the pricing and, if necessary, cancel or modify any orders placed at the incorrect price. In such cases, we will promptly notify you of the pricing discrepancy and provide options to continue with the corrected pricing or to cancel your order at no additional charge.
Product Availability
We aim to keep our inventory updated; however, product availability is subject to change without notice. In rare cases, items may become unavailable after an order is placed. If we are unable to fulfill your order due to an item being out of stock, we will contact you to offer alternative options or a full refund. We appreciate your understanding and apologize for any inconvenience this may cause.
About Payflex
What is Payflex?
Payflex is a flexible payment option that lets you shop now and pay later – interest-free! Instead of paying the full amount upfront, you can split your purchase into 4 equal payments over 6 weeks (or 3 payments, depending on your preference), making it easier to get what you need without the wait.
How does it work?
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Add your favourite home essentials to your cart.
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Choose Payflex at checkout.
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Pay only 25% (or a third) of the total now.
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The rest is automatically deducted in interest-free installments every two weeks.
Who can use Payflex?
Anyone with a South African-issued Visa or Mastercard (debit, credit, or cheque card), who is over 18 and passes Payflex’s quick approval process.
Is it really interest-free?
Yes – always. As long as you make your payments on time, you won’t be charged any fees or interest.
Why use Payflex?
Because now you don’t have to wait to create your dream home! Whether you're upgrading your bedding, refreshing your towels, or adding those finishing touches, Payflex lets you do it now – while spreading the cost.
Still have questions?
Visit Payflex.co.za for more details or feel free to contact us – we’re happy to help!